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First Impression - Seconds to Win or Lose Favor
Have you read that you can lose a visitor to your website in the first 8 seconds?
When you meet someone face-to-face you can win or lose favor in the same amount of time.
First impressions are established more with nonverbal communications. Carol Kinsey Goman, a keynote speaker and author of “The Silent Language of Leaders: How Body Language Can Help – or Hurt – How You Lead,” offers these 7 tips to making the best first impression.
1. Adjust Your Attitude: It doesn’t matter to the other person that you had a flat on the way into work or that you left home without your phone, take a moment to adjust to a positive attitude.
2. Straighten Your Posture: Stand or sit tall and confident.
3. Smile: And be the first smile as well as to extend a hand in greeting.
4. Make Eye Contact: This part should go with the smile and handshake. Never speak to someone else while looking at the floor with your head bowed. That non-eye cue contact leads to distrust and is also demeaning.
5. Raise Your Eyebrows: As if you’ve just met the person you’ve waited for all your life. Goman calls this the “eyebrow flash.”
6. Shake Hands: This is a fairly universal greeting in industrialized countries. However, if you are travelling abroad, check into that culture’s greeting standards.
7. Lean In: This is something men tend to do better than women. When women greet each other they often square up facing each other directly. This is a confrontational posture – like a boxer or wrestler. On the other hand, men tend to greet each other at an angle and lean in to speak to each other. Go figure that one!
Practice a winning first impression. Try it with a trusted partner and then work it at your next business networking event or workshop.
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